Shipping Policy
Shipping method, cost and estimated transit time are confirmed according to the order and destination.
Before shipment
Orders proceed after the product specification, availability, payment status and delivery details have been confirmed.
Transit and tracking
Tracking information is provided when available. Carrier estimates are not guaranteed delivery dates and may be affected by customs or local conditions.
Import charges
Import duties, taxes and local clearance charges may apply depending on the destination and are not included unless stated in the order confirmation.
Delivery issues
Photograph visible package damage before opening and contact DECHUAN promptly with the order and tracking details.